Summary
Led the end-to-end product lifecycle for multiple internal and external products, driving significant improvements in customer acquisition, loan disbursement, and team process optimization.
Highlights
Spearheaded the redesign of Veend's onboarding process, reducing average time from 24 hours to 5 minutes and decreasing user drop-off rates by over 80%.
Managed cross-functional teams, prioritizing product backlogs and coordinating new feature development based on business objectives to achieve over a 90% on-time release rate.
Owned end-to-end product lifecycle for multiple internal and external products with direct impact on customer acquisition, loan disbursement, capital acquisition, recovery and optimisation of team's internal process.